Terms of Service
Last updated: June 21, 2025
1. Service Overview
XmaxGate is a non-custodial cryptocurrency payment solution that provides tools for merchants to accept crypto payments. Our platform:
- Facilitates invoice generation and payment tracking
- Supports major cryptocurrencies (USDT, USDC, ETH, BNB, TRX)
- Provides real-time payment monitoring and webhook notifications
- Offers analytics and invoicing interfaces
Important: XmaxGate does not handle, store, or custody any user funds. We only monitor and facilitate payments on-chain.
2. User Responsibilities
As a user of XmaxGate, you agree to:
- Provide accurate wallet addresses and payment information
- Use the service only for lawful purposes
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
- Not engage in any fraudulent or suspicious activities
3. Fees and Plans
Free Plan
- No KYC required
- Limited daily transaction volume
- Basic support
Pro & Enterprise Plans
- Higher transaction limits
- Priority support
- Advanced analytics
- Custom integration support
Note: Users are responsible for all network fees associated with cryptocurrency transactions.
4. No KYC Policy
While our Free plan does not require KYC verification, we reserve the right to request identity verification in cases of:
- Suspicious activity detection
- Regulatory compliance requirements
- Risk management purposes
- Dispute resolution
5. Limitations of Liability
XmaxGate is not liable for:
- Funds lost due to incorrect wallet addresses
- Network delays or transaction failures
- Cryptocurrency price volatility
- Technical issues beyond our control
- Third-party service disruptions
6. Compliance and AML
We maintain strict compliance with applicable laws and regulations. Users must not use our service for:
- Money laundering
- Fraudulent activities
- Terrorist financing
- Any illegal purposes
We reserve the right to block accounts and report suspicious activities to relevant authorities.
7. Termination and Suspension
We may terminate or suspend your account if you:
- Violate these Terms of Service
- Engage in fraudulent activities
- Abuse the platform or its services
- Fail to comply with applicable laws
8. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].
9. Legal Disclaimer
Service Nature
- XmaxGate is not a financial institution, cryptocurrency exchange, or wallet provider
- We do not custody, hold, or manage any user funds
- Our platform solely provides tools to monitor and facilitate cryptocurrency payments
- We do not guarantee transaction speed, confirmation, or fund recovery
No Financial Advice
- We do not provide financial, investment, tax, or legal advice
- Users are solely responsible for their investment decisions
- Cryptocurrency transactions involve significant risks
- Users should conduct their own research and consult professionals
User Responsibilities
- Users are responsible for maintaining secure access to their wallets
- We are not liable for funds lost due to incorrect wallet addresses
- Users must ensure compliance with local laws and regulations
- Users are responsible for all tax obligations
Third-Party Networks
- We are not responsible for the operation of cryptocurrency networks
- Network fees, delays, and technical issues are beyond our control
- Users are responsible for all network fees
- We do not guarantee network uptime or transaction processing
Service Limitations
- We reserve the right to suspend or limit service for any user
- Service may be limited for suspected abuse or fraud
- We will cooperate with law enforcement when required
- We may modify or discontinue services at any time
By using XmaxGate's services, you acknowledge and accept all risks associated with cryptocurrency transactions and agree that we are not liable for any losses, damages, or issues arising from the use of our platform or cryptocurrency networks.
By using XmaxGate's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.